Hello, World!
About NexVirtue Tech Services
I'm John Arp. Most people call me J.D.
I've spent 20 years in IT. NexVirtue Tech Services is how I put that experience to work for homes and small businesses, whether you're down the road or a couple of hours away.
Home
I grew up in Warren County. I moved away twice, to two different states, and neither one ever felt like home. I came back for family and for the woods and streams I grew up in.
How it started
I've been the family computer guy since kindergarten. Grandpa would click, click, click until he couldn't click no more, then hand me the mouse to undo all of it. My parents even talked my kindergarten teacher into letting me take the class computer home for a week one summer.
That never really stopped. Friends and family sent people my way, usually when they'd hit their limit, and a lot of that work got paid in pizza and a beer. What I kept finding was that the person wasn't the problem. It was an old modem, an internet provider that kept them on hold for hours, a printer that needed one setting changed. Every one of those chipped away at how much they trusted their own technology.
Then the calls changed.
“J.D., Mom's on the phone with Microsoft and the computer is flashing red everywhere.”
“I clicked a link in an email and now nothing works.”
People were getting scared of the devices they use every day. The small businesses I started helping had the same problems, plus systems that worked fine right up until they didn't, and nobody to plan a way off old equipment without breaking the bank.
NexVirtue Tech Services is that same help, set up ahead of time, so fewer of those calls have to happen.
20 years in IT
I started out in hands-on support jobs, the kind where you learn by fixing whatever lands on your desk. From there I moved into infrastructure and eventually led IT for a manufacturing group with eight locations across the U.S. and Canada and close to 300 people depending on it. That meant servers, the networks tying every site together, email and security, phone systems, recovery plans for when things go wrong, and the budget behind all of it. I've also led IT through mergers and acquisitions, working alongside managed service partners to separate and move systems over without disrupting the business.
Your home or office won't need most of that. It still deserves the same level of care, sized to fit.
Why NexVirtue
Nex comes from nexus, the point where two things connect. I want every client to feel like we're working it out together. I explain things in plain language and lay out your options, and you decide what's right for you. Then I stay with you.
Virtue is the anchor. I was raised on honesty and kindness, and I know how frustrating this stuff gets. I'd rather carry that frustration for you than watch you carry it.
How I work
I'll tell you what I'd do and why, and we'll find what actually fits.
My job is taking the headaches out of your technology, not adding new ones.
Your money, your memories, everything you keep on your devices. I'll keep it as safe as I can.
A strange email, a call from "your bank," a warning that your computer has been hacked.
Before you click, pay, or let anyone in, call me first.
I'll tell you straight whether it's real.
814-200-3055